Privacy Policy
Effective Date: 13 October 2025
At MacroFix ("we", "our", "us"), your privacy is important. We are committed to protecting your personal information and handling it with transparency and care in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. What We Collect
We may collect personal information including:
- Name, email, phone number, and delivery address
- Payment details via secure third-party providers (Stripe, PayPal)
- Order and purchase history
- Website usage and cookie data
- Social login information (Facebook, Google) when you choose to sign in using these services
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about orders or support
- Improve your experience on our website
- Send marketing emails only if you opt-in (you can unsubscribe anytime)
- Authenticate accounts via social login
- Comply with legal obligations
3. How We Store & Protect It
Your personal information is stored securely on protected servers. We never store full credit card details. Payments are processed through trusted providers like Stripe and PayPal.
We use industry-standard security measures including encryption, secure data transmission, and regular security audits.
4. Sharing Your Information
We do not sell or rent your information. We only share it with:
- Delivery and logistics providers (for order fulfillment)
- Secure payment providers (Stripe, PayPal)
- IT and marketing service providers (website/email functionality)
- Social login providers (for authentication only)
- Legal authorities as required by law
All third parties are required to handle your data securely and in compliance with privacy laws.
5. Social Login Integration
When you sign in via Facebook or Google, we only collect information necessary for account creation, such as name, email, and profile picture. We do not access your posts, friends, or other personal data.
You can disconnect social login access at any time through your account settings or by requesting data deletion.
6. Cookies & Analytics
We use cookies and tools like Google Analytics to:
- Ensure website functionality
- Understand user behaviour and improve experience
- Personalise content and marketing (only with your consent)
You can disable cookies in your browser, but some features may be affected.
7. Accessing or Updating Your Info
You have the right to:
- Update your account information via profile settings
- Request a copy of your personal data
- Delete your account and data
- Unsubscribe from marketing emails
For help, email us at [email protected].
8. Data Retention
We retain personal information as long as necessary to:
- Maintain your active account
- Process and track orders
- Comply with legal obligations
- Prevent fraud and resolve disputes
Account deletion requests are processed within 30 days, except where law requires retention.
9. Your Rights
Under Australian privacy law, you can:
- Know what information we hold
- Access or correct your information
- Request deletion or restriction of processing
- Withdraw marketing consent
- Lodge a complaint with the Australian Privacy Commissioner
10. Your Consent
By using our website, you consent to the collection and use of your information as described. For social logins, you also consent to the sharing of information from those platforms.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in practices or law. Significant changes will be communicated via our website or email. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
Questions or concerns about your privacy?
Email: [email protected]
Phone: 0466019687
We take privacy seriously and respond promptly to all enquiries.
Data Deletion: To delete your account and all associated data, visit our data deletion page or contact us directly.