Return & Refund Policy
Effective Date: 13 October 2025

At MacroFix, we bake every cookie with care, and we want you to love every bite.

🍪 Perishable Products

All our snacks are freshly baked and perishable, so we cannot accept returns for change of mind.

🚚 Damaged, Incorrect, or Spoiled Orders

If your order arrives damaged, incorrect, or spoiled, please contact us within 48 hours of delivery:

Email: [email protected]

Include:

Your order number

A clear photo of the product and packaging

A short description of the issue

Once reviewed, we will arrange a replacement or refund where appropriate.

⚠️ Allergy Disclaimer

Our products are made in a kitchen that handles:

Nuts

Dairy

Gluten

Eggs

Soy

While we take steps to minimise cross-contamination, we cannot guarantee our products are completely allergen-free.
Please check the ingredient list carefully before purchasing. If you have questions about allergens or ingredients, contact us, we’re happy to help!

📢 General Disclaimer

Product ingredients and nutritional content may vary slightly depending on flavour and seasonal availability. All information is accurate to the best of our knowledge at the time of production.

💌 Questions?

If you have any issues or questions about your order, reach out anytime:

Email: [email protected]
Phone: 0466 019 687

Snack clean. Train mean. Feel good. 💪